At Teter's Carpets Plus, we understand the importance of preparing your space for our professional carpet cleaning services. To ensure a smooth and effective cleaning process, please follow these pre-cleaning guidelines:
At Teter's Carpets Plus, we understand that not all rugs are the same, and some may require specialized cleaning methods. Rug cleaning is always at the customer's discretion. We use hot water extraction for most carpets, but some rugs may need dry cleaning or other specialized treatments.
Please Note: It's important to understand that if you choose a specific cleaning method for your rug other than our standard hot water extraction, and damage occurs during the process, we will not be able to cover any repair costs. We will assess the best cleaning approach on-site and require your permission before proceeding with any alternative method.
Our equipment is designed to handle a wide range of cleaning tasks, including debris and spills. However, excessive pet hair or debris may require additional time and effort, which will incur an extra charge. We appreciate your understanding as we strive to deliver thorough and efficient service.
We’re pleased to offer limited weekend appointments for your convenience. Please note that these appointments are subject to an overtime rate. We recommend booking in advance to secure your preferred time.
We kindly request a minimum of 24 hours’ notice for any cancellations or rescheduling. Appointments canceled within 24 hours will be subject to an additional fee. Thank you for your cooperation in helping us manage our schedule effectively.
Do you move furniture when you clean carpet?
We hope these guidelines help you prepare for our carpet cleaning services. If you have any questions or need further assistance, please feel free to reach out to us. At Teter's Carpets Plus, your satisfaction and the safety of your belongings are our top priorities.